Google app won't brandish search results

If yous don't get search results in the Google app, you might need to change some settings. You lot tin can resolve errors like:

  • "Unfortunately Google Search has stopped working."
  • "The request was not performed considering there was no connectivity."

Follow these steps to try to resolve your problem.

Tip: Settings might vary by device.

Step i: Attempt to prepare your Internet connection

1. Make sure your device isn't in Aeroplane mode

Aeroplane mode turns off Wi-Fi and mobile networks. If there'due south an airplane icon at the top of your screen, Aeroplane mode is on.

To turn off Plane mode:

  1. Open SettingsSettings.
  2. Under "Wireless & networks," tap More.
  3. Turn off Airplane fashion.

To check if you get results, try your search once more.

2. Check your Wi-Fi connection

If you lot utilize Wi-Fi to connect to the Internet, you might need to adjust your Wi-Fi settings.

To turn on Wi-Fi:

  1. Open up Settings Settings​.
  2. Under "Wireless & networks," tap Wi-Fi.
  3. Turn on Wi-Fi.
  4. Choose a network and enter a countersign if asked.

A Wi-Fi icon should appear at the top of your screen. To check if you get results, try your search again.

If yous don't get results, try these steps:

  • If the icon has a "?": Wi-Fi is turned on, merely you aren't continued to a network. Follow the steps to turn on Wi-Fi and choose a network.
  • If the icon has a "!": You're connected to a network but not to the Net.
    • Make sure you've chosen the right network.
    • If you're on a public network, you might need a countersign. In your browser, open up a webpage to get a sign-in screen.
    • If the modem is yours, restart information technology. If that doesn't work, contact your Internet provider.
  • If the icon is partially filled or blinks: You have a weak connection or your device is still trying to connect.
    • Make sure you've chosen the correct network.
    • If you know where the router is, to get a stronger betoken, movement closer to information technology.
    • If the router is yours, restart it.

If the Wi-Fi still doesn't piece of work, you might need to utilize a mobile data connection instead. Turn off Wi-Fi and attempt your search again.

3. Check your mobile information connectedness

When Wi-Fi isn't available, you can connect to the Internet with mobile data.

To bank check your mobile data connection: Open your browser and go to any webpage. If the folio doesn't load, follow the steps below.

To plow on mobile data:

  1. Open up SettingsSettings​.
  2. Under "Wireless & networks," tap Information usage.
  3. Plough on "Cellular information" or "Mobile information." If it was already on, plough it off and on again.

At the top of your screen, you lot should discover your signal strength and type of data connection (like LTE). To check if you lot get results, try your search once more.

If you don't get results or you go a no-signal icon, endeavour these steps:

1. Go to an area with ameliorate coverage.

Some underground and rural locations don't have connections. Try to connect in a different expanse.

two. Contact your mobile service provider

If your device often has problems with connections, contact your service provider.

Pace 2: Try to ready the Google app

ane. Restart the Google app

2. Restart your device

Restart your device and effort your search again.

3. Update the Google app

If yous're able to connect to the Internet, update the Google app to the latest version.

To check if yous become results, try your search again.

four. Clear your Google app cache

When yous clear an app'southward cache, you delete information stored in a temporary expanse of the device's memory. This action won't delete permanent files.

To clear your Google app cache:

  1. Open SettingsSettings​.
  2. Nether "Device," tap Apps or Application director.
  3. Select Google App.
  4. Nether "Storage" or "Enshroud," tap Clear cache.

To check if you get results, try your search over again.

5. Articulate your Google app data

When you clear an app'southward information, you permanently delete all of the app'south data, including files and settings.

To clear your Google app data:

  1. Open up SettingsSettings​.
  2. Nether "Device," tap Apps or Application director.
  3. Select Google App.
  4. Nether "Storage," tap Manage space and thenClear Google search data.

To bank check if you get results, endeavor your search once again.

Keep in mind that many problems resolve on their own. If you followed these steps and search results all the same don't prove upwardly, endeavor once again in a few hours.

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